Why We Don't Accept Insurance: Prioritizing Quality Care for Our Patients


In today's healthcare landscape, the relationship between patients, providers, and insurance companies can be a complex and frustrating one. As a chiropractic practice, our primary goal is to provide the highest quality care and positive outcomes for our patients. To achieve this, we have made the conscious decision not to accept insurance. In this blog post, we will explain why we have made this choice and how it ultimately benefits our patients by ensuring they receive the best care possible without the constraints and limitations often associated with insurance billing.

1. Insurance Billing Can Limit Treatment Options

One of the main reasons we do not accept insurance is that it allows us to offer a wider range of treatment options tailored to the specific needs of each patient. When providers bill through insurance, they are often restricted by the insurance company's guidelines and limitations. This can result in treatments being denied or only partially covered, leaving patients with fewer options for care.

By not relying on insurance reimbursement, we can focus on providing the most effective treatments and therapies for our patients without being limited by insurance restrictions. This approach allows us to offer personalized care plans that prioritize each patient's unique needs, ultimately leading to better outcomes.

2. Reducing Administrative Overhead

Insurance billing can be a time-consuming and costly process for both providers and patients. Healthcare providers often spend significant resources on administrative tasks related to insurance claims, including verifying coverage, submitting claims, and following up on denials or appeals. This administrative burden can detract from the time and attention providers could otherwise spend on patient care.

By eliminating insurance billing, we can streamline our operations and redirect resources toward enhancing the patient experience. This means shorter wait times, more one-on-one time with the chiropractor, and an overall improved patient experience.

3. Transparent Pricing

Another advantage of not accepting insurance is that it allows us to provide transparent pricing for our services. Patients often find it challenging to understand their insurance policies, co-pays, deductibles, and out-of-pocket costs. This can lead to confusion and uncertainty about the true cost of care.

With transparent pricing, our patients know exactly what to expect and can make informed decisions about their healthcare. They don't have to worry about unexpected bills or hidden fees, which can be a source of stress when dealing with insurance-based care.

4. Focusing on Preventive Care

Chiropractic care is not only about addressing existing health issues but also about promoting overall wellness and preventing future problems. Unfortunately, insurance-driven healthcare tends to prioritize reactive care over proactive, preventive measures.

By not relying on insurance, we can emphasize the importance of preventive care and work with our patients to develop long-term wellness strategies. This approach can lead to healthier, happier patients who experience fewer health issues in the long run.

5. Superbill as an option for Patient's still wishing for insurance reimbursement

We understand that some of our patients may wish to submit claims to their insurance providers. To accommodate this, we provide superbill's. A superbill is a detailed invoice that includes all the necessary information for insurance claims. If you would like to submit claims to your insurance provider, please let us know, and we will provide you with a superbill after your visit. We are committed to assisting you in navigating the insurance process to ensure you receive any eligible reimbursements to which you are entitled.


While the decision not to accept insurance may seem unconventional in today's healthcare landscape, it is a choice we have made with the best interests of our patients in mind. By avoiding the limitations and administrative burdens associated with insurance billing, we can provide more comprehensive, personalized care that focuses on the individual needs and preferences of our patients. This approach allows us to prioritize quality of care, transparency, and overall patient satisfaction, ultimately leading to better health outcomes and a more positive healthcare experience for all.

At Roadrunner Chiropractic, our commitment is to you, our patient, and your well-being. If you have any questions or concerns about our approach to insurance or if you would like assistance with a superbill, please don't hesitate to reach out to us. We are always here to provide you with the highest level of care and support on your wellness journey.